A 99.9% Server Uptime
Our shared website hosting system is based on a steady, top–quality hardware architecture and a strongly tweaked Linux variation. So, regardless of what your site is, or how many visitors you have, or even in case there’s a DDoS assault, our web hosting servers will stay up and your websites will stay accessible online.
All shared website hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is very important to also set up your own network infrastructure. That is why we set up a custom–configured internal network in each one of our datacenters. Relying on top–notch Juniper routers and switches, our internal network allows for mega–fast data transmission rates and is completely redundant.
In this way, you will take advantage of a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, no matter which hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your money at stake, you can’t feel really safe. Because of this, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel content with our hosting service or in case you need to get a more robust hosting solution, such as a VPS hosting services or even a Linux dedicated web hosting – you’ll get your money back in full, without hidden fees or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours for a response, you probably know how frustrating this can be, even more so when your site is on the line. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here and they’ll reply to you in less than 60 minutes. And the best part is that their average ticket response time is just 20 minutes!