Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour reply warranty with all our shared website hosting packages, which means that each assistance request you email is going to be replied to in less than 1 hour maximum. Our support staff members have been trained to very fast solve any issue and to give you quick advice on any concern that you possibly have.
A Top–quality Support Service
Our help and support service is offered by a group of licensed techs who definitely are ready to reply to your request as soon as possible. You’ll be able to get hold of the tech support staff by starting a help and support ticket from your Web Site Control Panel or by sending us an email message. On business days, you can also contact us on the telephone or make use of the live chatting solution.
An Intuitive Help Section
The Control Panel gives a comprehensive knowledge base that is built–into all sections. In each part, you will find a Help press button which will load for you a group of step–by–step tutorials on how to take advantage of a selected element or complete a particular action. Additionally, we have prepared training movies to help you to get a better idea of the Control Panel’s interface.